Privacy Policy

We respect your privacy and are committed to handling your personal information responsibly. By creating an account or using Craicko, you agree to the practices described in this policy. If you do not agree, please do not use the Service.

Craicko serves two primary audiences: Members (who discover offers, earn rewards, and refer others) and Businesses (who publish offers, manage loyalty, and track referrals). The information we collect may differ slightly depending on your account type and how you use the Service.

We collect information you provide directly and information generated through your use of Craicko.

Account information

When you register or manage your account, we may collect:

• Email address
• Password (stored in hashed form; we do not store plain-text passwords)
• Username and display name
• Account role (Member or Business)
• Business profile details (such as business name, category, and address) when applicable
• Optional profile details (such as date of birth for Members, where provided)
• Profile image, if you upload one

Location information

We collect location-related information you provide during signup or in your account settings, such as country and region (state or county). This helps us show nearby businesses, relevant local offers, and region-appropriate discovery features. We do not continuously track your real-time GPS location unless a specific feature clearly requests it and you grant permission on your device.

Usage information

When you use Craicko, we may automatically collect:

• Pages and features you interact with
• Referral and deal activity (such as QR scans, offer views, and negotiation status)
• Device and browser type, operating system, and general technical logs
• IP address and approximate access timestamps for security and fraud prevention
• Cookie and session data needed to keep you signed in and operate the Service

We use the information we collect to:

• Create, authenticate, and manage your account
• Verify your email address and send account-related communications
• Connect Members with Businesses and display relevant local offers
• Process referrals, rewards, loyalty progress, and deal negotiations
• Generate and validate QR codes for referrals, visits, and redemptions
• Provide customer support and respond to inquiries
• Improve platform performance, security, and user experience
• Comply with legal obligations and enforce our terms

We do not sell your personal information. We use your data to operate Craicko and deliver the features you expect as a Member or Business.

Craicko uses QR codes to link Members, Businesses, offers, referrals, and reward redemptions. When a QR code is scanned or a referral link is used, we may record associated identifiers (such as offer ID, business ID, referrer ID, and timestamp) to attribute visits, track reward eligibility, and prevent abuse.

If you use the native mobile app, camera access is requested solely to scan QR codes. You can deny camera permission; in that case, QR scanning features may not be available on that device.

We use trusted third-party providers to help us run Craicko. These providers process data on our behalf and only as needed to deliver their services:

• Neon — hosts our application database and stores account, deal, referral, and platform data securely in the cloud.
• Resend — delivers transactional emails such as verification messages, password resets, and account-related notifications.
• Cloudinary — stores and delivers images you upload (such as profile photos and business assets).

These providers maintain their own privacy and security practices. We encourage you to review their policies. We share only the information necessary for them to perform their functions.

We implement reasonable technical and organizational measures to protect your information, including encrypted connections (HTTPS), hashed passwords, access controls, and secure hosting infrastructure. No method of transmission or storage is completely secure; we cannot guarantee absolute security.

If you believe your account has been compromised, contact us immediately at purushan383@gmail.com.

Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or export your data, and to object to or restrict certain processing.

To exercise these rights, email us at purushan383@gmail.com. We will respond within a reasonable timeframe. You may also update much of your account information directly in your Craicko account settings.

If you are in the European Economic Area or United Kingdom, you may have additional rights under applicable data protection law, including the right to lodge a complaint with your local supervisory authority.

Craicko is not directed to children under 13 (or the minimum age required in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Material changes may also be communicated by email or through an in-app notice. Your continued use of Craicko after changes take effect constitutes acceptance of the updated policy.

If you have questions about this Privacy Policy or how we handle your information, contact us at:

purushan383@gmail.com